Ambulance
Dispatcher
An Emergency
medical dispatcher is a professional telecommunicator, tasked with the
gathering of information related to medical emergencies, the provision of
assistance and instructions by voice, prior to the arrival of Emergency Medical
Services, and the dispatching and support of EMS resources responding to an
emergency call. The term Emergency Medical Dispatcher is also a certification
level and a professional designation, certified through the Association of
Public-Safety Communications Officials-International (APCO),[1] the National
Academies of Emergency Dispatch.
Salary:
The average pay for a
Police, Fire, or Ambulance Dispatcher is $14.66 per hour.
Education:
Education Requirements for an Ambulance
Dispatcher
According to
the U.S. Bureau of Labor Statistics (BLS), most ambulance dispatchers have at
least a high school diploma . Some states have developed or adopted training
guidelines for emergency and ambulance dispatchers to ensure a set of uniform
standards are followed. Programs and courses are offered through community and
technical colleges, state agencies, professional organizations and approved
training facilities. In some cases, successful completion of a program leads to
voluntary or required certification, though specific requirements vary by
state. Training usually covers CPR, emergency prioritizing, intervention
techniques and ambulance route planning as well as computer systems used by
dispatchers.
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